australia visitor visa application guide opportunities vary by employer and program. Verify official requirements before applying.
Australia Visitor Visa (Subclass 600): Fast Facts
The Australia Visitor Visa (Subclass 600) is a temporary visa designed for individuals who wish to travel to Australia for leisure, family visits, or short-term business activities. Unlike the automated Electronic Travel Authority (ETA) or eVisitor options available to certain passports, the Subclass 600 is a formal visa application process that accommodates a broader range of nationalities and travel purposes.
This visa is typically utilized by those who intend to stay in Australia for longer periods or who do not qualify for simplified electronic entry. It is essential to understand that this visa is strictly for temporary stays and does not permit the holder to work for an Australian employer or sell goods and services to the public.
Primary Purposes of the Subclass 600 Visa:
- Tourism: For holidays, sightseeing, or visiting friends and family members.
- Business Visitor Activities: For attending conferences, participating in negotiations, or making general business enquiries.
- Sponsored Family: For travelers who have an eligible relative in Australia willing to act as a formal sponsor for their visit.
Typical Stay Durations:
The length of stay granted may vary based on your specific travel needs and the “stream” you apply under. Stay periods are typically granted for:
- 3 months: Standard for most short-term tourists and business visitors.
- 6 months: Often granted for extended family visits or longer holiday itineraries.
- 12 months: May be granted in specific circumstances, such as for parents of Australian citizens or permanent residents.
Actionable Guidance for Applicants:
Before you begin your digital application, take the following steps to ensure a smoother process:
- Confirm your passport validity: Verify that your passport is valid for at least six months beyond your planned date of departure from Australia.
- Identify your stream: Carefully choose between the Tourist, Business Visitor, or Sponsored Family streams, as each has unique evidentiary requirements.
- Check for “No Further Stay” conditions: Be aware that some Subclass 600 visas may be issued with a condition that prevents you from applying for a different visa while inside Australia.
- Consult official sources: Always verify current fees and document requirements on the Department of Home Affairs website, as policies may change without notice.
Understanding the Different Visitor Visa Streams
The Subclass 600 visa is not a one-size-fits-all permit. It is organized into several distinct “streams” based on your specific travel intent and where you are located at the time of application. Selecting the stream that accurately reflects your primary reason for visiting is a critical first step in the process.
Tourist stream
This is the most common path for travelers visiting Australia for a holiday, sightseeing, or catching up with friends and family. There are two versions of this stream: one for those applying from outside Australia and another for those already in the country who wish to extend their stay for leisure purposes. Typically, this stream does not require a formal sponsor, but you must demonstrate you have enough funds to support your stay.
Business Visitor stream
This stream is designed for short-term professional engagements. It may be the right fit if you are visiting Australia for:
- Attending conferences, seminars, or trade fairs.
- Conducting general business or employment enquiries.
- Negotiating contracts or participating in government-to-government visits.
Note that this stream generally does not allow you to work for an Australian organization or sell goods and services directly to the public.
Sponsored Family Stream
This stream is intended for travelers who have a qualifying relative in Australia (a citizen or permanent resident) willing to sponsor their visit. This stream is often used when the Department of Home Affairs requires an extra layer of assurance; in some cases, the sponsor may be asked to pay a security bond. You must be outside Australia when you apply for this stream and when the visa is decided.
Actionable Guidance: How to Choose
To identify the correct stream for your situation, follow these steps:
- Define your “Primary Purpose”: If you are visiting for both a wedding and a business meeting, the Business Visitor stream is typically required to cover the professional activities.
- Assess your financial evidence: If you cannot show significant personal savings, the Sponsored Family stream might be more appropriate if a relative can provide financial backing.
- Verify location requirements: Confirm whether your chosen stream allows you to apply from within Australia, as many require you to be offshore.
Always verify the current requirements for your specific nationality on the official Department of Home Affairs website, as certain streams may have different evidentiary requirements depending on your passport.
Eligibility Criteria and Core Requirements
To qualify for a Subclass 600 visa, you must satisfy several legal and policy benchmarks. It is not enough to simply possess a valid passport; you must demonstrate that your intentions align with Australian immigration laws and that you have the means to support your stay.
The Genuine Temporary Entrant (GTE) Requirement
The cornerstone of the application is the “Genuine Temporary Entrant” (GTE) assessment. Case officers use this to determine whether you truly intend to stay in Australia only temporarily. To satisfy this requirement, you should provide evidence that shows you have strong incentives to return to your home country. Factors typically considered include:
- Economic Ties: Evidence of ongoing employment, business ownership, or significant assets in your home country.
- Family Ties: Documentation of immediate family members who are not traveling with you.
- Travel History: A record of previous international travel that demonstrates compliance with visa conditions in other jurisdictions.
- Purpose of Visit: A clear, logical reason for your trip that matches the duration of stay you have requested.
Health and Character Requirements
Australia maintains strict standards to protect the community and the public health system. Most applicants must meet the following:
- Health Standards: Depending on your country of citizenship, the length of your stay, and your intended activities, you may be required to undergo a medical examination or a chest X-ray with an approved panel physician.
- Character Standards: You must be of good character. This typically involves declaring any criminal convictions. In some cases, you may be asked to provide police clearance certificates from any country where you have lived for 12 months or more.
Financial Capacity
You must demonstrate that you have access to sufficient funds to cover your travel, accommodation, and living expenses without working. While there is no fixed “minimum” balance, your bank statements should show a consistent history that aligns with your planned itinerary.
Important Disclaimer
Meeting these core requirements is a prerequisite, but it does not guarantee visa approval. Each application is assessed on its individual merits. The Department of Home Affairs may refuse a visa if the provided evidence is deemed insufficient or if there are concerns regarding the applicant’s intent.
Next Steps for Applicants:
- Perform a Self-Audit: Review your financial statements and employment records to ensure they clearly demonstrate your “ties to home.”
- Verify Health Requirements: Check the official Department of Home Affairs website for the “My Health Declarations” service to see if you need to complete medical exams before or after submitting your application.
- Prepare Translations: Ensure any supporting documents not in English are translated by an accredited translator.
Mandatory Document Checklist for Applicants
To ensure a smooth digital application via ImmiAccount, gathering your documentation beforehand is essential. The Department of Home Affairs typically requires clear, high-resolution color scans of your original documents. Providing a comprehensive set of evidence helps case officers assess your eligibility more efficiently and may prevent unnecessary delays.
While requirements can vary based on your country of citizenship and the specific stream you are applying for, most applicants should prepare the following core documents:
- Identity Documents: A scanned copy of your current valid passport biodata page (the page with your photo and personal details). You may also need to provide a national identity card or proof of name change if applicable.
- Evidence of Financial Capacity: Typically, this includes personal bank statements from the last three months, pay slips, audited accounts, or taxation records. These documents should demonstrate that you have sufficient funds to support yourself during your stay without working.
- Employment or Enrollment Evidence: To demonstrate your incentive to return home, provide a letter from your employer confirming your position, salary, and approved leave period. If you are a student, provide evidence of current enrollment in a school or university.
- Travel Itinerary: A simple document outlining your planned stay in Australia, including dates and locations you intend to visit. It is generally recommended that you do not book non-refundable flights until your visa is granted.
- Invitation Letters: If you are visiting family or friends, an invitation letter from your host in Australia can be beneficial. This letter should typically include their address, your relationship to them, and whether they are providing accommodation or financial support.
Practical Tip: Ensure all documents not in English are accompanied by an accredited English translation. For the best results, save your scans as PDF files under 5MB each to ensure they meet ImmiAccount upload limits.
Next Steps: Once you have digitized these documents, verify that every scan is legible and that no edges are cut off. You are now ready to begin the online application process where you will upload these files to their respective categories.
How to Apply for an Australia Visitor Visa: Step-by-Step
Applying for an Australia Visitor Visa (Subclass 600) is a streamlined digital process. Most applicants complete the entire journey online, which allows for easier tracking and faster communication with the Department of Home Affairs. Follow these steps to ensure your application is submitted correctly.
Step 1: Create your ImmiAccount
The ImmiAccount is your secure digital gateway for all Australian visa services. To begin, visit the official Department of Home Affairs website and register for an individual account.
- Use a valid, frequently checked email address for all correspondence.
- Set up strong security questions to protect your personal data.
- Verify your account via the confirmation email typically sent immediately after registration.
Step 2: Complete the Online Application
Once logged in, select “New Application” and navigate to the Visitor Visa (Subclass 600). The digital form is comprehensive and requires details regarding your travel history, financial standing, and health status.
- Ensure your passport details are entered exactly as they appear on the document.
- Be specific about your “Travel Purpose” to ensure it aligns with your chosen stream (Tourist, Business, or Sponsored Family).
- Save your progress frequently; the system may time out during long sessions.
Step 3: Attach Supporting Evidence
After completing the form, you must upload digital copies of your supporting documents. High-quality color scans are generally preferred over mobile photos to ensure legibility.
- Use clear, descriptive file names such as “Bank_Statement_Jan2024.pdf”.
- Verify that all non-English documents include an official, accredited translation.
- Check the official website for current file size limits and accepted formats (typically PDF, JPG, or PNG).
Step 4: Pay the Application Fee
Your application is not officially “lodged” until the payment is processed. Payment is made directly through the ImmiAccount portal using a credit card, debit card, or PayPal.
- Be aware that a small surcharge may apply depending on your payment method.
- Download and store your payment receipt for your records.
- After payment, your application status should update to “Received.”
Once submitted, monitor your email and ImmiAccount regularly. The Department may request additional information or ask you to provide biometrics at a designated collection point. Always verify specific requirements with official sources as they may change based on your country of origin.
Step 1: Create your ImmiAccount
The ImmiAccount is the essential digital gateway for managing your Australian visa process. This official portal, managed by the Department of Home Affairs, allows you to start, save, and submit your Subclass 600 application entirely online. It also serves as the primary communication channel between you and the department throughout the processing period.
To begin, navigate to the official Department of Home Affairs website. It is critical to ensure you are on the legitimate “.gov.au” domain to protect your sensitive personal information. For most solo travelers or families, you will typically need to select the “Individual” account type during the registration process.
When setting up your profile, follow these actionable steps to ensure a smooth setup:
- Provide a reliable email address: Use an email account that you check frequently. All official notifications, including requests for further information or your visa grant notice, will be sent to this address.
- Create a robust password: Given the sensitive nature of the travel and identity documents you will be uploading, use a unique, complex password that is not shared with other services.
- Select memorable security questions: You may be required to answer these if you need to recover your account or verify your identity over the phone.
- Verify your account immediately: After submitting your registration, you will typically receive an automated verification email. You must click the activation link within this email to finalize your account setup.
One practical advantage of the ImmiAccount system is its flexibility; a single account can often be used to manage applications for multiple family members or travel companions. This allows you to track the status of several applications from one centralized dashboard.
Next Step: Once your account is active and you have logged in, you can officially begin the digital application. Look for the “New Application” button and navigate to the “Visitor” category to select “Visitor Visa (600).” Ensure you have your passport nearby, as you will need your document numbers to initiate the form.
Step 2: Complete the Online Application
Once your ImmiAccount is active, you can begin the digital application for the Subclass 600 visa. This form is a comprehensive legal document that typically requires detailed information regarding your background, travel intent, and financial status. It is designed to be completed in stages, so you do not need to finish it in one sitting.
The primary goal during this stage is absolute consistency. The Department of Home Affairs utilizes automated systems to verify data, so even a minor typo can result in processing delays. To ensure a smooth experience, consider the following tips for accuracy:
- Match Your Passport Exactly: Enter your name, date of birth, and passport number precisely as they appear on your travel document. Avoid using nicknames or shortened versions of your name.
- Verify Travel History: You may be asked to list countries you have visited in the last ten years. Cross-reference these dates with the stamps in your current and previous passports to ensure your timeline is accurate.
- Be Specific About Your Plans: When describing your “Stay Details,” provide a clear reason for your visit. Whether it is for tourism, visiting family, or business meetings, your stated intent should remain consistent throughout the form.
- Save Frequently: Online sessions may timeout after periods of inactivity. Use the “Save” button at the bottom of each page to ensure your progress is stored securely.
Before moving to the next page of the form, take a moment to review your entries. It is often helpful to have a digital copy of your CV and previous visas open to verify dates of employment and past travel. Accuracy at this stage reduces the likelihood of receiving a “Request for More Information” (RFI) later in the process.
Once you have navigated through all the questions and confirmed that your answers are truthful and complete, the system will prompt you to move toward the document attachment phase. Always verify with official sources if you are unsure about specific questions related to your unique circumstances.
Step 3: Attach Supporting Evidence
Once the digital form is complete, you must provide documentation to verify the information provided. High-quality evidence is the backbone of a successful application, as it demonstrates your intent and financial capacity to visit Australia. Missing or illegible documents are a primary cause of processing delays.
The Department of Home Affairs typically requires color scans of original documents. To ensure your application is processed efficiently, follow these technical standards for your uploads:
- File Formats: Use PDF, JPG, or PNG files. PDFs are generally preferred for multi-page documents, such as bank statements or employment contracts.
- Resolution and Clarity: Ensure scans are clear, upright, and legible. Avoid using low-resolution phone photos or documents with “glare” from a camera flash, as these may be rejected.
- File Size Limits: Individual files should generally not exceed 5MB. If a document is too large, consider compressing the PDF or lowering the scan resolution slightly while maintaining readability.
- Naming Conventions: Use descriptive file names (e.g., “Passport_Biodata_Page.pdf”) rather than generic strings of numbers to help the processing officer navigate your file.
When uploading, group your evidence into the specific categories provided by the ImmiAccount portal. Common categories you may encounter include:
- Identity Evidence: A clear scan of your passport biodata page and a recent passport-sized photograph.
- Financial Capacity: Evidence of sufficient funds, such as personal bank statements or pay slips from the last three months.
- Genuine Visitor Status: Documentation proving your ties to your home country, such as an employment letter, proof of enrollment in studies, or property ownership documents.
If your documents are not in English, they typically must be accompanied by an English translation performed by a certified translator. Verify specific translation requirements for your region on official government sites before uploading to ensure compliance.
Pro Tip: Do not use encrypted or password-protected files. Processing officers will be unable to open them, which may result in a request for re-submission and significant delays to your application timeline.
Next Step: After all mandatory and recommended documents are uploaded, review the file list one last time to ensure no pages are missing before proceeding to the payment stage.
Step 4: Pay the Application Fee
Once you have finalized your application form and uploaded your supporting evidence, the final step in the submission process is paying the visa application charge (VAC). It is important to understand that your application is not considered “lodged” and will not enter the processing queue until the Department of Home Affairs receives the full payment. Typically, these fees are non-refundable, even if the application is withdrawn or the visa is refused.
Payments are handled securely through your ImmiAccount. Before proceeding, ensure your payment method is authorized for international transactions to avoid automated bank declines. The Department typically accepts the following payment methods:
- Credit or Debit Cards: Visa, MasterCard, American Express, Diners Club, and JCB.
- PayPal: A convenient digital wallet option for many international applicants.
- UnionPay: An alternative for those with access to this specific network.
Be aware that a credit card surcharge may apply to your transaction. The percentage of this surcharge varies depending on the card provider. You should verify the total cost, including any processing fees, on the final summary page before confirming the payment.
Download and Save Your Receipt
As soon as the transaction is successful, the system will generate an official payment receipt. You must download and save a digital copy of this document immediately. This receipt contains your Transaction Reference Number (TRN). The TRN is a critical piece of information that you will need to track the progress of your application, link additional documents later, or communicate with the Department regarding your file.
Next Steps:
After payment is confirmed, your application status will update to “Received.” Your primary task now is to monitor your ImmiAccount and registered email address daily. The Department may send a “Request for More Information,” which could include instructions for providing biometrics (fingerprints and a photo) or undergoing a health examination at an approved clinic. Promptly addressing these requests is the best way to ensure your application stays on track.
Estimated Costs and Processing Timelines
Budgeting for your Australian adventure involves more than just flights and accommodation. The Subclass 600 visa carries mandatory government fees that vary depending on the specific stream you choose and your location at the time of application. These costs are non-refundable, even if your application is withdrawn or refused.
Current Application Fees
As of early 2024, the base application charges for the most common streams are typically as follows:
- Tourist Stream (Applying outside Australia): AUD 190.
- Tourist Stream (Applying inside Australia): AUD 475.
- Business Visitor Stream: AUD 190.
- Sponsored Family Stream: AUD 190 (note that the Department may also request a security bond from your sponsor).
Keep in mind that these are base prices. You may incur additional expenses for health examinations, police checks, or biometrics collection if required. Furthermore, payments made through ImmiAccount usually attract a small credit card surcharge ranging from 0.9% to 1.4%.
Processing Timelines
Processing times for the Subclass 600 visa are not fixed. They fluctuate based on the volume of applications received, seasonal peaks, and the complexity of individual cases. While many tourist visas are granted relatively quickly, you should not rely on “typical” speeds for last-minute travel.
General processing benchmarks for the Tourist Stream are often categorized as follows:
- 25% of applications: Processed within 7 to 10 days.
- 50% of applications: Processed within 15 to 20 days.
- 90% of applications: Processed within 35 to 45 days.
Delays may occur if your application is incomplete, if the Department needs to verify your information, or if you take a long time to respond to requests for additional evidence.
Actionable Guidance and Next Steps
To manage your timeline effectively and avoid unnecessary stress, follow these practical steps:
- Verify Real-Time Data: Check the latest global processing times via the official Department of Home Affairs calculator.
- The “Two-Month” Rule: Aim to submit your application at least 8 weeks before your intended travel date to account for unexpected delays.
- Hold Your Bookings: We strongly advise against purchasing non-refundable flights or tour packages until you have received your official visa grant notification.
- Double-Check Accuracy: Ensure all scans are high-quality and all forms are complete; the most common cause of delay is the Department having to ask for missing information.
Action Checklist: Before You Submit
Before you hit the final “Submit” button on your ImmiAccount, a comprehensive final audit is essential. Minor clerical errors or missing attachments are typical causes for processing delays or requests for further information. Use this mobile-friendly checklist to verify your Subclass 600 application is complete and accurate.
- Passport Validity: Verify that your passport is valid for at least six months beyond your intended date of departure from Australia. Ensure your digital scan includes the personal details page and any pages with official signatures or stamps.
- Certified Translations: If any supporting documents-such as bank statements, employment letters, or birth certificates-are not in English, they typically must be accompanied by a professional translation. Verify with official sources if your specific region requires a NAATI-accredited translator.
- Contact Information Accuracy: Double-check that your email address and phone number are correct. The Department of Home Affairs uses these details for all official correspondence, including requests for additional evidence.
- Document Legibility: Review every uploaded file. Scans should be clear, high-resolution, and in color where possible. Blurry or cropped documents may lead to an immediate request for resubmission, which can reset your processing timeline.
- Consistency Check: Ensure that names, dates of birth, and passport numbers are identical across all forms and supporting evidence. Discrepancies between your application and your travel itinerary may trigger manual reviews.
- Payment Readiness: Confirm that your credit card or payment method has a sufficient limit and is authorized for international transactions to cover the application fee.
Next Steps After Submission
Once your application is submitted and the fee is paid, your primary responsibility is to monitor your ImmiAccount and registered email daily. You may receive a notification to provide biometrics or undergo a health examination shortly after filing. Responding to these requests promptly is the most effective way to help ensure your application moves through the system as efficiently as possible.
Common Reasons for Application Delays
While the Department of Home Affairs aims to process Subclass 600 visas within standard timeframes, several avoidable factors typically lead to significant delays. Understanding these common pitfalls may help you ensure your application remains on track and avoids unnecessary scrutiny.
Missing or Incomplete Documentation
A primary cause for a hold-up is failing to provide what is known as a ‘decision-ready’ application. If you omit mandatory evidence-such as proof of sufficient funds, employment letters, or clear passport scans-case officers may pause your file or, in some cases, make a decision based solely on the limited information provided without asking for more.
- Always verify your attachments against the official visitor visa checklist before submission.
- Ensure all non-English documents are accompanied by accredited English translations.
Inaccurate or Inconsistent Information
Discrepancies between your online application form and your supporting evidence often trigger manual reviews and additional background checks. This includes minor typos in passport numbers, mismatched travel dates, or conflicting details regarding your current employment or family ties.
- Cross-reference every data point in your application with your legal documents before hitting submit.
- Ensure your travel itinerary and intended stay duration align exactly with the dates requested in the digital form.
Failure to Respond to Requests for Information (RFI)
If the Department requires a health examination, biometrics, or additional evidence, they will issue a formal ‘Request for Further Information.’ Delays frequently occur when applicants fail to monitor their communication channels or do not provide the requested data within the specified timeframe-which is typically 28 days.
- Check your ImmiAccount “Messages” section and your registered email (including spam folders) at least twice a week.
- Book any required health or biometric appointments immediately upon receiving a notification to ensure results are uploaded promptly.
Actionable Next Steps to Avoid Delays:
- Audit your digital files: Ensure all scans are high-resolution, in color, and that no text is obscured or cut off.
- Notify of changes: If your contact details, passport, or life circumstances change after you have applied, use the ‘Update Details’ function in your ImmiAccount to notify the Department immediately.
- Verify with official sources: Always check the latest requirements on the official Department of Home Affairs website, as document needs and processing priorities may change.
Frequently Asked Questions (FAQ)
Navigating the specifics of the Subclass 600 visa can be complex. Below are answers to the most common queries we receive from travelers planning their Australian journey.
Can I work while in Australia on a Visitor Visa?
Typically, no. The Subclass 600 visa is intended for tourism, visiting family, or short-term business visitor activities such as attending a conference or negotiating a contract. You are generally prohibited from working for an Australian employer or providing services to an Australian organization. Engaging in unauthorized work may result in visa cancellation and potential exclusion periods. Always verify your specific conditions via the Visa Entitlement Verification Online (VEVO) system after your grant.
Is it possible to extend my stay once I am in Australia?
You cannot “extend” a visitor visa in the traditional sense. If you wish to stay longer, you must apply for a new visa before your current one expires. It is vital to check your visa grant letter for “Condition 8503 – No Further Stay.” If this condition is present, you are legally barred from applying for most other visas while onshore, unless you apply for a formal waiver based on major changes in circumstances.
Do I need to purchase a return ticket before I apply?
A return ticket is not a mandatory requirement for the application itself. However, providing proof of a return flight or an onward itinerary can serve as strong evidence of your intent to return home, supporting the “Genuine Temporary Entrant” requirement. If you choose not to book a ticket yet, ensure you provide bank statements demonstrating you have sufficient funds to purchase a return fare in addition to your daily living expenses.
What should I do if my visa application is refused?
If your application is refused, you will receive a formal notification letter detailing the reasons for the decision. While a refusal is disappointing, you have clear next steps:
- Review the refusal letter: Identify the specific criteria the Department of Home Affairs felt were not met (e.g., insufficient proof of funds or ties to your home country).
- Check for review rights: The letter will state if you are eligible for a merits review through the Administrative Appeals Tribunal (AAT). Note that not all applicants have this right.
- Address the gaps: If you choose to re-apply, you must provide new or stronger evidence to address the concerns raised in the initial refusal.
- Consult a professional: Consider speaking with a registered migration agent for complex cases.
Important Resources and Verification
Immigration policies and visa requirements are subject to frequent updates based on legislative changes and global travel conditions. To ensure your application aligns with the most current standards, you should always verify details through official government channels before submitting your documents or paying any fees.
The primary authority for all Australian visa matters is the Department of Home Affairs. Their digital portal provides the most accurate data regarding pricing, evidentiary requirements, and policy shifts that may affect your travel plans in 2024 and beyond.
- Official Subclass 600 Information: Visit the Department of Home Affairs Subclass 600 page for a comprehensive breakdown of every visa stream, including Tourist, Business Visitor, and Sponsored Family.
- ImmiAccount Portal: Use the official ImmiAccount login to start, save, and track your digital application securely. This is the only official platform for online submissions.
- Global Processing Times: Check the Visa Processing Time Guide to see how long applications are typically taking to finalize based on recently processed volumes.
- Embassy and Consulate Directory: Locate your nearest Australian mission overseas for local contact details and specific regional instructions regarding biometrics or health examinations.
Next Steps for Applicants:
- Confirm Current Fees: Visa application charges may change periodically, often on July 1st. Verify the current “Base Application Charge” using the official Pricing Estimator tool on the Home Affairs website before paying.
- Check for Travel Alerts: Review the “Latest News” section of the Department of Home Affairs site for any temporary restrictions or updated health requirements that may apply to your specific country of residence.
- Avoid Unofficial Sites: While third-party resources can offer helpful context, only information found on .gov.au domains should be considered legally authoritative.
If you encounter technical issues with your digital application, the Department provides a “Digital Help” web form. It is recommended to resolve any technical discrepancies or account access issues early to avoid unnecessary delays in your processing timeline.
australia visitor visa application guide Overview
This section summarizes key requirements, process checkpoints, and risk controls for australia visitor visa application guide.